Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Wynamix.in. We are committed to delivering your orders safely and efficiently across India.

1. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Processing times may vary during festivals, sales, or high-demand periods.

2. Shipping Coverage

We currently ship across most locations in India.

If your location is not serviceable by our courier partners, we will contact you regarding cancellation or alternate delivery options.

3. Delivery Timeline

Estimated delivery times:

• Metro cities: 2–5 business days
• Other cities and towns: 3–7 business days
• Remote areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout.
• Free shipping may be offered on selected products, promotional campaigns, or minimum order values.

5. Order Tracking

Once your order is shipped, you will receive:

• Shipment confirmation
• Tracking ID/AWB number
• Courier partner details

Tracking updates may be shared through email, SMS, or WhatsApp.

6. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occur due to:

• Natural disasters or weather conditions
• Courier partner delays
• Public holidays
• Incorrect delivery information
• Government restrictions or transportation issues

Wynamix is not liable for delays caused by third-party logistics providers.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an order is returned due to:

• Incorrect address
• Incomplete information
• Unreachable customer

additional shipping charges may apply for re-dispatch.

8. Damaged or Missing Items

If you receive:

• A damaged package
• Missing products
• Incorrect items

please contact us within 24 hours of delivery with:

• Order number
• Photos/videos of the package and products

Claims raised after 24 hours may not be eligible for resolution.

9. Cash on Delivery (Optional)

If Cash on Delivery (COD) is available:

• Additional COD charges may apply
• Orders may require confirmation before dispatch

We reserve the right to disable COD for certain pin codes or customers.

10. International Shipping (Optional)

Currently, we [do/do not] offer international shipping.

(You can edit this section depending on your business.)

11. Contact Us

For shipping-related questions or support:

Wynamix Support Team

Website: Wynamix.in

Email: [email protected]

Phone: +91 9544457751